
André MACK
About André MACK
André has an extensive career in management
consulting, having worked for more than 20 years for EHL’s advisory firm. Prior
to this, he has worked in the in-flight catering industry specializing in
customer service and business process re-engineering.
He is Managing Director EHL Advisory Services,
guiding the company deliver the highest level of services internationally. In
his career, André facilitated seminars on product development, strategic
resilience, sales negotiation, branding and customer service strategies within
the hospitality industry. The consulting mandates in operational and quality
auditing of hospitality business units, re-engineering of management and
operational processes, project management for hotels new builds, strategic
business analysis, as well as the development of hospitality learning centres,
have allowed him to touch base in New York, Sydney and many countries between
these two destinations.
Andre is an alumnus of HSG (University of St.
Gallen), EHL and holds an MBA from HULT International Business School. He
speaks French, German and English, mixing it up sometimes with the various
Swiss German dialects.
Besides walking with his wife, Andre appreciates
particularly good food, good wine and the unique atmosphere of a Swiss chalet
with its chimney fire.